General Payment Terms

For more details, please review the other product or service explanations.

As a general rule, our payment terms are one of the ones listed below, depending on the requested product or service.

• Net 10 days:  Due from the date of the invoice presented.
• Due Upon Receipt:  Due now, by either credit card or approved check, as requested/negotiated.
• Prepaid:  These charges must be paid prior to the products being shipped or the work beginning.
• 50% Down – Balance upon substantial completion.  As negotiated, depending on the product or service being requested.  This is most common with website, application development and database development.  For long, complex projects, this may also include progress payments.

Print-On-Demand (POD) and Laser Engraving/Cutting

Terms:  Prepaid

Printing and postage/shipping must be prepaid, and are non-refundable.  Print-On-Demand and Laser Engraving and cutting are custom services.  These services must be paid up front before the work begins.  Since they are custom designed for specific customers, they cannot be refunded.  However, if there is a defect in the materials or workmanship, they will be replaced with a corrected item.

Printing and Publishing

Terms:  Prepaid or Net 10 Days

Desktop publishing, content creation, graphics, photography and other associated skills are all Net 10 Days.

Printing and postage/shipping must be prepaid, and are non-refundable.

Consulting

Terms:  Net 10 Days

This applies to any consulting and creative work, including Marketing, Business, Purchasing, Inventory Control, Graphics, Photo, Video, Content Creation, Social Media, Spreadsheet/Analysis, etc.

Database Programming

Terms:  Portions may be Prepaid.  Development:  50% downpayment and balance due upon substantial completion.  Consulting:  Net 10 Days

Database Programming is similar to both Custom Programming and Application Development.

Phase 1 is completed on Terms.  Phase one includes consulting with the client at length to determine the scope and requirements for their project.  A written scope of project work will be developed and modified until a clear plan can be obtained and signed off by the client.  After that, a detailed estimate will be developed and presented to the client for approval and pending sign off to proceed with the project.  The estimate may take some time, depending on the skills and specialties required for the project.

Phase 2  may be on terms (Net 10 days), prepaid or 50% down payment and balance due at substantial completion of the project.  This is depending on the size and scope of the project.  This phase may be completed in stages, being signed off by the client along the way.  If the project is of substantial length, there may be progress billings along the way.

Database design is dependent on the entire project and which database platform is chosen.  There may significant IT work associated with these projects including file server work, or simply desktop work.  Design work (graphical user interface) and actual database/table design may be separate from actual scripting and programming, will be at different rates.

Please read the estimates carefully for more details.

Custom programming is non-refundable once work has been completed.  There may be a contract associated with this type of work.