AI

You call our number, and Rachel picks up. She's friendly, efficient, and never has a bad day. She won't give you incorrect answers.  She's also artificial intelligence. And we know that might give you pause. In a world where personal service feels increasingly rare, you might wonder why a company that prides itself on relationships would put AI between you and real people. It's a fair question, and one we've wrestled with ourselves. The answer isn't about cutting corners or reducing costs: it's about giving you better service while preserving what matters most: genuine human connections when they count.[...]